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T1W1L2

Problem definition and stakeholder mapping

Defining problems and users

Devotional (5 minutes)(click to expand)
Philippians 2:4
“Look not only to your own interests, but also to the interests of others.”
Christian perspective

User-centred design reflects serving others by understanding needs respectfully.

Secular perspective

Empathy and user research improve solutions and adoption.

Scenario

A team designs features they like but never speaks to the intended users.

What problems can happen when users are ignored?

Lesson flow

OPENING5 min
Teacher
  • Define: problem statement, stakeholder, user need.
Students
  • Write a one-line definition of each term.
ACTIVITY15 min
Teacher
  • Create a stakeholder map for one chosen idea.
Students
  • Identify primary user + 3 secondary stakeholders.
WORKBOOK15 min
Teacher
  • Draft problem statement + user goal; peer quick-check.
Students
  • Refine wording using feedback.
Workbook questions
  1. Write a clear problem statement (What is happening? Who is affected? Why does it matter?).
  2. List 3 stakeholders and what each cares about.
WRAP5 min
Teacher
  • Share 2 examples; correct overly broad statements.
Students
  • Write one improvement you made today.

Resources

No resources listed for this lesson yet.

IA1 Draft Checker

Write your own response first. This tool checks alignment with the IA1 marking guide and suggests improvements. It does not write answers.

Question
Write a clear problem statement (What is happening? Who is affected? Why does it matter?).
Dictation unavailable
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